Demo · fictional data
GrowthOps
Turns messy lead records into clean, deduplicated leads with a health score, a pipeline and AI-drafted follow-ups waiting for review.
Open live demo ↗Enquiry-to-viewing systems for estate agencies and property managers
By Linda KisimisiLast updated
Property enquiries arrive from portals, WhatsApp, web forms and phone calls, usually while the agent is out on a viewing. By the time someone replies, the buyer has enquired on three other listings. Rentals add tenants chasing maintenance and owners asking for updates.
Creative Hauz is run by a founder who studied property development and estate management and spent five years in real estate before building systems. We build the enquiry, viewing and tenant workflows agencies actually need, with the agent approving anything that goes to a buyer, tenant or owner.
Where agency admin breaks
Slow first reply
The enquiry sits under portal notifications and emails until the morning. Buyers choose the agent who answered first.
Viewings arranged by message
Matching diaries over WhatsApp takes a dozen messages per viewing and gets lost when the agent is driving.
Leads that go cold
Buyers who aren't ready this month are forgotten, and end up with another agency next month.
Maintenance in three threads
A tenant's repair request lives in a text thread, an email and a phone call, and the owner asks you for the status.
What we build for agencies
Enquiry intake and viewing booking
Every enquiry is logged against the listing, the buyer gets a scheduling link by WhatsApp or email, and the listing agent reviews the buyer notes and approves the slot before the calendar invite goes out.
Lead follow-up with a human check
Follow-ups are drafted for each open enquiry and wait for the agent to send, so no buyer is chased by a machine and no buyer is forgotten.
Clean lead records
Duplicate and incomplete leads from portals and spreadsheets are merged into one record per person, with a pipeline the whole office can see.
Tenant and owner portal
Tenants log maintenance requests, contractors' quotes wait for the manager's approval, and owners see the status without calling you.
Agents keep complete control over who visits a property and what is promised to a client. The system drafts; a person approves.
See it working
Live product (we run our own bookings on it)
Creative Hauz Scheduler
Appointment booking with availability management, calendar events and confirmations, the same mechanics a viewing-booking flow uses.
Open live demo ↗Demo builds use fictional data. The scheduler is the live system this site uses for audit bookings.
How It Works
01
Free 30-minute systems audit
We review your current workflows and identify what is worth automating first.
02
Custom Blueprint
We design an AI system tailored to your specific business processes.
03
Build & Deploy
We build, test, and deploy your AI automations - on a timeline agreed in writing after the audit.
04
Optimise & Scale
We monitor performance and expand your system as your needs grow.
Who this is for
- Independent and boutique estate agencies and brokerages with 2 to 50 staff
- Property managers handling rentals, maintenance and owner reporting
- Agencies in the UAE, Zimbabwe, South Africa, Kenya and Nigeria, or anywhere enquiries arrive on WhatsApp
Not for
- Large brokerages with a dedicated CRM team
- Anyone who wants automatic viewings booked without an agent's approval
- Agencies looking for a lead-generation or advertising service
FAQ
Frequently Asked Questions
Free Resource
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Ready to improve how your business works?
Book a free systems audit. We map how work flows today and show you what is worth building first.
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